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Return & Refund Policy

Textbooks, packages, & access codes
Spring course materials may be returned by Friday, August 26th to receive a full refund . Shrink-wrapped texts and packages are non-refundable for full value once the shrink wrap is broken or removed. Access codes cannot be returned once any seals have been broken, scratched off, or shrink-wrap removed. Any new books returned out of their original packaging or no longer in 'new' condition will be refunded at a used book value (subject to manager approval).
Merchandise and gifts
These items may be refunded within 10 days or exchanged within 30 days of the original purchase date. All items must be in original/unopened packaging with the tags still attached. Clearance merchandise is final sale.
eBooks
These items must be returned within 10 days from the original purchase date. Cengage Unlimited and Courseware are NON-REFUNDABLE once the access code has been redeemed.
Shipping
Any shipping charges are non-refundable.

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